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DME Supplier Scam Reported in NY

Thursday, November 17, 2016   (0 Comments)
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Reports have come in over concerning calls that pharmacies have been receiving recently. The person on the phone explained they were from StonyBrook Pharmacy (only one
Independent in Nebraska under this name) and they were a DME supplier. They gave a patients name and DOB, then asked for all of the patients Medicare and or commercial billing information.
 
Here is the scenario; They call the patient and ask questions:
  • About whether they use certain supplies (Diabetic supplies, Knee braces, etc.)
  • Where they currently get their supplies
  • Then ask for their DOB
Once they get this information they tell them they will reach out to their current supplier and get the required information to start sending them their supplies cheaper.  They never receive supplies and when they try to fill their own Rx at their current supplier, they cannot because it has been billed previously elsewhere.  The phone number they gave to the technician was 1-866-227-5295 which is listed on the internet as a scam phone number and the woman on the phone said she was located in Utah.
 
What you should do:
  • Only respond with a yes or no if the patient is currently at your store but do not release any of the information they are asking for.  
  • Call the patients physician to see if they have sent a DME Rx to this mail order DME pharmacy
  • Please DO NOT give out patient billing information or identifiable information.